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Coronavirus (COVID-19) Updates: Visitor Guidelines & More

Safety Measures at Riley Children’s Health

We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visiting guidelines.

Information on COVID-19

Learn more about COVID-19, information about previously scheduled appointments and what you can do to help protect your child and family. View COVID-19 information.


Free Virtual Coronavirus Screenings

IU Health has launched a virtual clinic to offer individuals in Indiana regardless of age free coronavirus (COVID-19) screenings. View screening details.

Actualizaciones del Coronavirus (COVID-19)

Información sobre el COVID-19

Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y lo que puede hacer para ayudar a protegerse y proteger a su familia. Ver información del COVID-19.


Restricciones para visitantes

Las instalaciones de salud de IU Health han implementado restricciones a los visitantes para ayudar a minimizar la propagación del COVID-19, la gripe y otros virus respiratorios. Ver restricciones para visitantes.


Información sobre citas ambulatorias previamente programadas

Para asegurar la salud y la seguridad de todos nuestros pacientes y empleados durante la pandemia del coronavirus (COVID-19), estamos haciendo ajustes en algunas de nuestras citas ambulatorias. Ver actualizaciones de citas ambulatorias.


Exámenes de coronavirus virtuales gratuitos

IU Health ha lanzado una clínica virtual para ofrecer a las personas en Indiana, independientemente de la edad, evaluaciones virtuales para la detección del coronavirus (COVID-19). Ver detalles de la evaluación.

Riley Children's Health
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Riley Children's Health
  • 317.944.5000
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Book Appointment Online with select physicians.
Request Appointment Online to schedule with one of our coordinators.
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Same-Day Primary Care Appointments.
If you are experiencing a medical emergency, please call 9-1-1.
    • Schedule an Appointment
    • Refer a Patient
    • Plan My Visit
    • Pay a Bill
    • Make a Donation
    • Volunteer
  • Health Information
  • Find A Doctor
  • Depts. & Programs
  • Research & Innovation
  • Contact & Locations
  • Log in to My IU Health
  • General Information
    317.944.5000
  • Health Information
  • Find A Doctor
  • Departments & Programs
  • Research & Innovation
  • Contact & Locations
Riley Children's Health

Family Support Services

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Family Support Services

317.944.5000
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Navigating a hospital and managing a child’s health condition can have a profound effect on families. When you choose Riley Children's Health, you have access to a supportive team of people who are ready to help you meet these special challenges. At your child’s most vulnerable time, we not only provide the best possible healthcare—we also anticipate your family’s needs. As partners in your child’s health, we offer comfort, education and practical resources that can make life better for the whole family.

We are here to help you and ensure that your child receives the best care possible. Please don't hesitate to ask us for assistance. Our main local phone number is 317.944.5000, or you can call us toll free at 800.248.1199 (option #2 on recorded menu).

Patient- and Family-Centered Care

Riley Hospital for Children at Indiana University Health was one of the first hospitals in the country to offer Patient- and Family-Centered Care, which means you are a partner in your child's care. We encourage you to be a part of your child's treatment, to ask questions and talk to us about any concerns you may have.

Art Therapy

Using a combination of counseling and art interventions, art therapists provide an alternative therapy to address patients and/or family members emotional and mental health needs while hospitalized.

Camp About Face

We hold this camp once a year to give children with craniofacial anomalies a chance to let their guard down, connect with each other and enjoy summer camp activities.

Child Life

Our Child Life Specialists use therapeutic interventions to help children have a normal childhood despite illnesses and hospitalization.

Edward A. Block Family Library

The Edward A. Block Family Library is like a small public library for patients and families at Riley at IU Health.

Financial Assistance Program

Regardless of your ability to pay, Riley at IU Health believes in caring for all patients.

Grief & Bereavement Services

Our program provides compassionate, individualized support for families who have lost a child at Riley at IU Health.

Integrated Care Management

A team of nurse case managers and social workers, helping to ensure patients and families have access to the support services and resources needed while in the hospital and when returning home.

International Patient Services

Our caring teams of pediatric experts are dedicated to helping children across the globe receive the treatment they need to live happy, healthy lives.

Kate Cares Stillbirth Assessment Program

Our program supports families and medical professionals by working to identify causes and preventive measures for stillbirth through comprehensive testing and review by a multi-specialty team.

Language Services

We provide a variety of translation and interpreter services as well as assistive devices for those who have vision or hearing impairments.

Medical Records

We provide convenient ways for you to access your/your child's medical records.

Music Therapy

Using music, our therapists create a safe environment where patients and families can share their thoughts and feelings.

Nutrition Services

Our nutrition team will work with you and your child to make sure you have the tools you need to make sound dietary choices and manage your child’s condition at home.

Patient Advocates

Our patient advocates and social workers work with you at every step of the care process to make sure you have the tools you need to make care decisions for your child.

Pet Therapy Program

Regular visits from therapy animals can help your child deal with the stresses of illness and treatment.

Pharmacy Services

Our pharmacy delivers prescription medicines to our patients.

Riley Teen Leadership Council

Teens and young adults with serious health conditions get support for transitioning to adulthood through the Riley Teen Leadership Council.

Ronald McDonald House Charities of Central Indiana

Ronald McDonald House Charities of Central Indiana​​ provides free, comfortable housing to families of children being treated at Riley at IU Health.

Safety Store

The Safety Store at Riley at IU Health provides safety items, like car seats, bike helmets and child-proofing devices, at low cost to the public.

School Program

With our school program, your child does not have to miss out on important education while receiving treatment.

Special Events

We regularly provide our patients with the opportunity to participate in a variety of special events, such as celebrity visits, holiday celebrations and cultural events like museum visits.

Spiritual Care & Chaplaincy Services

Available around the clock, our chaplains provide emotional and spiritual support and can help you find a spiritual leader of your faith.

Riley Children's Health Indiana University School of Medicine
Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2021 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org

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Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2021 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org


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