At Riley Children's Health, we strive to ensure the best possible care. We encourage patients and families to tell us if something is not right.
If you have any concerns about your child's care or if an issue arises during their hospital stay or office visit, we encourage you to take the following steps to ensure your voice is heard and your concerns are addressed:
- Share your concerns with the charge nurse or unit manager. They are here to listen and assist you.
- Discuss the issue with your child's medical team. They are committed to providing the best possible care and support.
- If your concerns remain unresolved, please reach out to a Patient Relations Consultant at one of the numbers listed below. We are here to support you and ensure your experience is a positive one.
Patient Relations Contact Information
- Riley Hospital for Children: 317.944.6637
- Riley Hospital Maternity Tower: 317.962.9270
- Riley Outpatient Offices: 317.962.1111
- Riley Children's Health at IU Health North: 317.688.2000
All Riley Children's hospitals and facilities have patient relation consultants. If you have a concern, ask to speak to the patient relations consultant for that particular hospital or facility.