Providing high-quality care at Riley at IU Health takes a team of qualified professionals working together to ensure patients and families have access to the care, support and services they need while in the hospital and when returning home. Nurse case managers and social workers in our integrated care management department are an integral part of the care team.
Nurse case managers and social workers work with the medical teams on every unit at Riley at IU Health. Depending on your child’s health needs, a case manager may be assigned as part of the medical team caring for your child. The case manager will work closely with your child’s care team, helping to coordinate services he or she may need during the hospital stay and at home.
Some of the services our case managers provide include:
Our licensed, master’s level-trained social workers can assist with your child’s hospitalization through an assessment with you regarding your family’s specific needs. Our social work team’s goal is to provide support, intervention and resources to strengthen your family during your child’s illness and recovery.
Some of the services our social workers provide include:
Social workers are not involved in the care of every Riley at IU Health patient. Depending on your family’s needs and circumstances, your child’s doctor, nurse or another member of the healthcare team may ask a social worker to participate as part of the care team. Any family can request a visit from a social worker at any time during their hospital stay.
The Integrated Care Management Department at Riley at IU Health can be reached by calling 317.944.8312. Family members wanting to see a social worker may also ask a member of their care team to contact us.