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Coronavirus (COVID-19) Updates: Visitor Restrictions & More

Safety Measures at Riley Children’s Health

We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visiting guidelines.

Information on COVID-19

Learn more about COVID-19, information about previously scheduled appointments and what you can do to help protect your child and family. View COVID-19 information.


Free Virtual Coronavirus Screenings

IU Health has launched a virtual clinic to offer individuals in Indiana regardless of age free coronavirus (COVID-19) screenings. View screening details.

Actualizaciones del Coronavirus (COVID-19)

Información sobre el COVID-19

Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y lo que puede hacer para ayudar a protegerse y proteger a su familia. Ver información del COVID-19.


Restricciones para visitantes

Las instalaciones de salud de IU Health han implementado restricciones a los visitantes para ayudar a minimizar la propagación del COVID-19, la gripe y otros virus respiratorios. Ver restricciones para visitantes.


Información sobre citas ambulatorias previamente programadas

Para asegurar la salud y la seguridad de todos nuestros pacientes y empleados durante la pandemia del coronavirus (COVID-19), estamos haciendo ajustes en algunas de nuestras citas ambulatorias. Ver actualizaciones de citas ambulatorias.


Exámenes de coronavirus virtuales gratuitos

IU Health ha lanzado una clínica virtual para ofrecer a las personas en Indiana, independientemente de la edad, evaluaciones virtuales para la detección del coronavirus (COVID-19). Ver detalles de la evaluación.

Riley Children's Health
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Riley Children's Health
  • 317.944.5000
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Book Appointment Online with select physicians.
Request Appointment Online to schedule with one of our coordinators.
1.888.IUHEALTH for
Same-Day Primary Care Appointments.
If you are experiencing a medical emergency, please call 9-1-1.
    • Schedule an Appointment
    • Refer a Patient
    • Plan My Visit
    • Pay a Bill
    • Make a Donation
    • Volunteer
  • Health Information
  • Find A Doctor
  • Depts. & Programs
  • Research & Innovation
  • Contact & Locations
  • Log in to My IU Health
  • General Information
    317.944.5000
  • Health Information
  • Find A Doctor
  • Departments & Programs
  • Research & Innovation
  • Contact & Locations
Riley Children's Health

Integrated Care Management

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Integrated Care Management

317.944.8312

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Providing high-quality care at Riley at IU Health takes a team of qualified professionals working together to ensure patients and families have access to the care, support and services they need while in the hospital and when returning home. Nurse case managers and social workers in our integrated care management department are an integral part of the care team.

Nurse case managers and social workers work with the medical teams on every unit at Riley at IU Health. Depending on your child’s health needs, a case manager may be assigned as part of the medical team caring for your child. The case manager will work closely with your child’s care team, helping to coordinate services he or she may need during the hospital stay and at home.

Some of the services our case managers provide include:

  • Coordinating patient care from admission to discharge to ensure a safe transition to home or another healthcare facility
  • Organizing and arranging necessary training and education
  • Facilitating and coordinating home care needs and equipment
  • Screening patients/families for healthcare needs
  • Identifying needs and barriers and requesting services for community resources
  • Coordinating financial resources
  • Advocating for patient and individual needs
  • Coordinating tests/procedures
  • Ensuring outpatient follow-up appointments are scheduled

Our licensed, master’s level-trained social workers can assist with your child’s hospitalization through an assessment with you regarding your family’s specific needs. Our social work team’s goal is to provide support, intervention and resources to strengthen your family during your child’s illness and recovery.

Some of the services our social workers provide include:

  • Psychosocial assessment
  • Crisis intervention
  • Therapeutic support
  • Coordination of financial resources
  • Referrals to community/state resources
  • Assessment for substance abuse
  • Resources for family violence and abuse
  • Transition planning and problem solving
  • Advocacy for patient and individual needs
  • Education and navigation through the medical system

Social workers are not involved in the care of every Riley at IU Health patient. Depending on your family’s needs and circumstances, your child’s doctor, nurse or another member of the healthcare team may ask a social worker to participate as part of the care team. Any family can request a visit from a social worker at any time during their hospital stay.

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Riley Children's Health Indiana University School of Medicine
Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2021 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org

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Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2021 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org


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