Pay a Bill
More convenience. More control. My IU Health Billing Services
Busy lives demand more convenient payment options. IU Health offers options to pay your bills online on your own time. As a patient you can access all of the features of your online billing account with My IU Health Billing Services. Please select the button below to sign in and access your payment information.
My IU Health Billing Services
My IU Health Billing Services allows patients to manage and consolidate online billing, set up personalized payment plans with autopay, access monthly statements and much more.
In just a few easy steps, you can also securely view lab results and past procedures, message with your provider to ask health related questions, and request new appointments and prescription refills.
Access My IU Health Billing Services:
Our online Guest Pay option offers a secure method to make an online payment without a My IU Health account. Guest Pay still protects your privacy but allows anyone to pay a bill without access to your detailed billing information found within My IU Health Billing Services.
If you are not registered for My IU Health:
Make a Payment with Guest Pay
Riley at IU Health is committed to helping patients address their financial concerns and questions. We're ready to help address any issue you may have with your statement or invoice, from answering questions about your bill to helping you understand what charges are covered by your insurance.
With our 24-hour automated phone services, you can navigate a variety of touch-tone menus to pay your bill, check your balance, update your information or speak to a customer service representative.
Before calling, please have your account number available. Your account number can be found in the upper left hand corner of the statement you received in the mail.
Automated Phone Service Options
Before speaking to a Customer Service Representative you will be guided through a short information gathering process.
Speak with a customer service representative
To speak to a customer service representative once finished with the information gathering process press the number 9 on your telephone keypad.
IU Health Patient Financial Services Customer Service Representatives are available: Monday - Friday, excluding all major holidays, 8 am - 7 pm, ET.
In the Indianapolis area:317.612.2754
Select Preferred Language
- Press 1 for English
- Press 2 for Spanish
- Press 1 to pay by credit card.
- Press 2 to pay by electronic check.
- Press 3 to update your insurance information.
- Press 4 to update your phone number or your mailing address.
- Press 5 to request a copy of your last statement or to request an itemized statement.
- Press 6 for information regarding Financial Assistance.
- Press 9 to speak to a Representative.
- Press * for information regarding your Consolidated Patient Statement.
- Press # to hear these options again.