You may request a copy of your child’s medical record in a paper format prior to the end of your child’s stay with us, upon discharge or whenever you need a physical copy. Indiana University Health saves medical records for a minimum of eight years. Medical records can be collected in paper form or electronically, whichever you prefer.
With a My IU Health account, you can access to an electronic version of your child's medical records immediately. IU Health and Riley Children's Health takes particular care to ensure the safety and security of our pediatric patients. Before you create an account, please take note of the following differences to the normal sign-up process depending on the age of your child.
Patients under the age of 14:
Note: Registering for an account does not require the parent or guardian to be a patient of IU Health.
Patients at the age of 14:
Patients between the ages of 14 and 17:
For assistance with a My IU Health patient portal account, both team members and patients can contact the Health Information Management (HIM) team at 317.963.1661 from 8 am to 5 pm Monday – Friday (excluding major holidays).
There is a three-step process for requesting copies of your child’s medical records from IU Health.
1. Download and print the Authorization to Release and Disclose Patient Information form. This form is standard across IU Health and can be used to request copies of your child’s medical records at any of our facilities.
2. Follow the instructions on the left side of the form to guide you in providing the type of information needed. Completing the form in its entirety will help ensure timely processing.
3. Fax or mail the completed Authorization form to the IU Health facility from which you are requesting records. Facilities and contact information are listed below. If mailing, please include the facility name, address and “Attn: Health Information Management” on your mailing envelope.
Our goal is to process all requests within 5 business days upon receipt. State and federal laws permit fees to be charged for copies of medical records.
HIM Release of Information
IU Health Methodist Hospital
1701 N. Senate Ave.
Indianapolis, IN 46202
317.962.8670 | 317.962.6285 (fax)
If your child was treated at another IU Health facility, please visit the IU Health medical records page on how to obtain their record from that facility.