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Coronavirus (COVID-19) Updates: Visitor Guidelines & More

Safety Measures at Riley Children’s Health

We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visiting guidelines.

Information on COVID-19

Learn more about COVID-19, information about previously scheduled appointments and what you can do to help protect your child and family. View COVID-19 information.


Free Virtual Coronavirus Screenings

IU Health has launched a virtual clinic to offer individuals in Indiana regardless of age free coronavirus (COVID-19) screenings. View screening details.

Actualizaciones del Coronavirus (COVID-19)

Información sobre el COVID-19

Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y lo que puede hacer para ayudar a protegerse y proteger a su familia. Ver información del COVID-19.


Restricciones para visitantes

Las instalaciones de salud de IU Health han implementado restricciones a los visitantes para ayudar a minimizar la propagación del COVID-19, la gripe y otros virus respiratorios. Ver restricciones para visitantes.


Información sobre citas ambulatorias previamente programadas

Para asegurar la salud y la seguridad de todos nuestros pacientes y empleados durante la pandemia del coronavirus (COVID-19), estamos haciendo ajustes en algunas de nuestras citas ambulatorias. Ver actualizaciones de citas ambulatorias.


Exámenes de coronavirus virtuales gratuitos

IU Health ha lanzado una clínica virtual para ofrecer a las personas en Indiana, independientemente de la edad, evaluaciones virtuales para la detección del coronavirus (COVID-19). Ver detalles de la evaluación.

Riley Children's Health
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Riley Children's Health
  • 317.944.5000
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Book Appointment Online with select physicians.
Request Appointment Online to schedule with one of our coordinators.
1.888.IUHEALTH for
Same-Day Primary Care Appointments.
If you are experiencing a medical emergency, please call 9-1-1.
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    • Volunteer
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  • General Information
    317.944.5000
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Riley Children's Health
Riley Hospital for Children at IU Health North Hospital
Riley At Iu Health North

Riley at IU Health hospitals remain open at this time. IU Health has launched a virtual clinic to offer individuals in Indiana free screenings for COVID-19 on the IU Health virtual care mobile app. If you or your child are experiencing symptoms or concerned you may have the virus, we recommend using this virtual clinic or calling your doctor before heading to an emergency department.


Safety Measures at Riley Children’s Health
We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visitor guidelines.

If you are unable to visit a loved one, you can send a patient postcard or call the Gift Shop at 317.688.4952 to purchase a gift and have it delivered free to their room.

4.8 out of 5 stars (3,291 ratings)
Score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Experience Survey.
Learn About Survey

11700 N Meridian St
Carmel, IN, 46032

Get Directions

Contact Us

317.688.2000
  • On This Page:
  • Departments at This Location
  • Emergency Care
  • Pediatric Surgery
  • Parking Information
  • Hospital Map
  • Visiting Information
  • Plan Your Visit
  • Family Support Services
  • Amenities
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Riley Hospital for Children at IU Health North Hospital

4.8 out of 5 stars (3,291 ratings)
Score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Experience Survey.
Learn About Survey

Riley at IU Health hospitals remain open at this time. IU Health has launched a virtual clinic to offer individuals in Indiana free screenings for COVID-19 on the IU Health virtual care mobile app. If you or your child are experiencing symptoms or concerned you may have the virus, we recommend using this virtual clinic or calling your doctor before heading to an emergency department.


Safety Measures at Riley Children’s Health
We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visitor guidelines.

If you are unable to visit a loved one, you can send a patient postcard or call the Gift Shop at 317.688.4952 to purchase a gift and have it delivered free to their room.

Riley Hospital for Children at IU Health North Hospital provides nationally ranked pediatric care alongside the most highly skilled physicians and nurses in the state. Whether your child needs primary, specialty, inpatient or emergency care, we are here to support you and your family.

A Care Package for Families from Riley at IU Health North

We’re here for you. That’s why our Care Package for Families was created with the entire family in mind. Our care package includes an activity booklet for children to explore, as well as items to protect your family’s health from hand sanitizer to face masks. It’s also an opportunity to learn more about the compassionate pediatric care available at Riley at IU Health North.

Sign-Up to Receive Your Care Package

Departments at This Location

Departments at This Location

Riley at IU Health North Hospital offers the same pediatric care experience that patients have come to expect from Riley Children’s Health, but in a convenient location close to home. We provide primary care, outpatient specialty care, inpatient care and emergency care at our state-of-the-art facility. Below is a list of outpatient specialty care services at our North campus:


  • Adolescent Medicine
  • Allergy & Asthma
  • Cancer & Blood Diseases
  • Cardiology
  • Child Development
  • Child Psychiatry
  • Dermatology
  • Developmental Pediatrics
  • Ear, Nose & Throat
  • Diabetes & Endocrinology
  • Gastroenterology, Hepatology & Nutrition
  • Infectious Diseases
  • Maternal-Fetal Medicine
  • Medical & Molecular Genetics
  • Nephrology & Kidney Diseases
  • Neurology
  • Neurosurgery
  • Orthopedics & Sports Medicine
  • Pathology & Lab Services
  • Plastic Surgery
  • Primary Care
  • Pulmonology & Respiratory Care
  • Radiology & Imaging
  • Rheumatology
  • Sleep Medicine
  • Pediatric Surgery
  • Urology

Emergency Care

Emergency Care

Riley at IU Health North Hospital offers pediatric emergency care for children in the IU Health North Hospital Emergency Department. Our doctors provide treatment for infants and children up to 18 years old, and our team of professionals is prepared for any health-related emergency.

Riley pediatric emergency medicine physicians staff the IU Health North Hospital Emergency Department from 2-11 pm daily while working in collaboration with Riley nurses to provide the best care for your child. This extension of pediatric coverage delivers medical support when your family needs it the most.

A Riley pediatric hospitalist is also available 24/7 to help direct care, and together, our team will provide a coordinated and effective emergency care experience for you and your family.

Pediatric Surgery

Pediatric Surgery

If your child needs surgery, our pediatric specialists and sub-specialists will provide comprehensive care and support to help mitigate any feelings of anxiousness or fear. Our goal is to provide your child comfort while delivering the best possible results. The following departments offer pediatric surgery:


  • Gastroenterology, Hepatology & Nutrition
  • General Surgery
  • Orthopedics & Sports Medicine
  • Otolaryngology/Ear, Nose & Throat (ENT)
  • Pulmonology
  • Urology
Patient Postcard 1300X450

Send a Patient Postcard

Send a friend or family member a special greeting hand delivered by one of our volunteers.

Parking Information

Parking Information

Patients may enter at either of the main entrances at IU Health North Hospital entrances—Entrance C (south) and Entrance B (north)—or as directed by information provided by your doctor. Both first-floor entrances lead directly into the atrium and offer covered drop-off.

Parking is free, with surface parking lots conveniently located near each entrance to help patients and visitors get to their destinations quickly. Inside the hospital, our Welcome Center team is available to answer questions.

Hospital Map


Hospital Map

Download our facility map for IU Health North Hospital to help you locate the main entrances, emergency entrances, guest services desk and other available amenities.

IU Health North Map Thumbnail
IU Health North Hospital Map

Visiting Information

Visiting Information

Visitor Hours

Family and friends are an important part of wholeness and health. Our open visitation policy allows visitors 24 hours a day to promote healing and wellness. Children under 14 must be supervised by an adult. Some units also require health screenings for the protection of our patients, and some areas offer limited access to visitors.

Entry doors are locked 9 pm – 6 am. During these hours, visitors can communicate by intercom with a security associate to gain entrance.

Know Before You Go

If I am sick, may I still visit a patient at Riley at IU Health?

You should not visit a patient if you are sick, especially if you have a sore throat, cold or fever.

Is smoking allowed at Riley at IU Health?

Riley at IU Health is a smoke-free campus. Smoking is not permitted anywhere on the grounds of Riley Hospital for Children or Indiana University Health.

What is the alcohol and drug policy?

Alcohol and drugs are not permitted in our facilities.

What is the firearm policy at Riley at IU Health?

Other than Indiana University Health security officers and on-duty law enforcement officers, no one may carry or have in their possession a weapon or firearm at our any of our grounds or facilities. Law enforcement officers should check with IU Health security if they plan to carry a weapon while on our premises.

Plan Your Visit

Plan Your Visit

The following information will help you prepare for your child's visit. This could be for a visit with one of our primary care physicians or specialists, outpatient surgery or an inpatient stay.

  • Outpatient Appointments
  • Inpatient Stays
  • Surgery

Family Support Services

Family Support Services

Our family support services are available to all patients and families to help make your stay more comfortable.


  • Child Life
  • Language Services
  • Music Therapy
  • Patient Advocates
  • Pet Therapy Program
  • Spiritual Care & Chaplaincy Services

Amenities


Amenities

Wheelchairs

Upon your arrival, you can request a wheelchair from any of our associates or visit the Welcome Center.

Dining

We offer a variety of healthy onsite dining options for patients, families and guests. If you prefer to dine offsite, visit the Welcome Center for a full list of excellent dining options near the hospital.

Atrio

Our restaurant is located in the atrium on the first floor of the hospital and features daily specials and includes a variety of made-to-order meals.

View the Atrio menu.

Monday - Friday 6:30 am - 12:30 am
Weekends 6:30 am - 3:30 pm

Coffee Bar

A coffee bar on the first floor of the atrium offers light food, coffee and tea.

Monday - Friday 7 am - 4 pm
Weekends Closed

Room Service

Our onsite restaurant, Atrio, provides room service Monday through Sunday, 6 am - 9:30 pm. Family members and other guests may also order meals from Atrio at an additional charge. To place your order, call Atrio at 317.688.2263. An operator will confirm any diet restrictions. Allow an hour for your order to arrive after calling room service.

Internet Service

Complimentary Wi-Fi access is available for you, your family and guests 24/7 throughout the hospital. Online access is also available on computers located in most patient rooms. Please note that IU Health cannot provide technical help for your device or connecting to the network.

ATM

An ATM is located on the first floor at the north end of the atrium.

Mail Service

Outgoing Mail

A mailbox is located on the first floor in the atrium next to the Welcome Desk.

Incoming Mail

Patients may receive mail while staying at IU Health North Hospital. Anyone sending mail to a patient should address the envelope as follows:

Patient name, room number, and unit where patient is staying
IU Health North Hospital
11700 N. Meridian St.
Carmel, IN 46032

If mail arrives after you leave the hospital, we will forward it to your home address.

Deliveries

Flowers and gifts may be delivered to the Welcome Desk at Riley at IU Health North Hospital. Hospital volunteers deliver these items to patient rooms.

Hours for Accepting Deliveries

  • Monday - Friday, 5:30 am - 9 pm
  • Weekends, 8 am - 6:30 pm

Items Not Allowed

For the safety of our patients and staff, latex balloons are not allowed in the hospital, though Mylar balloons are permitted. In addition, poinsettias are not permitted at IU Health North Hospital.

Deliveries for Non-Disclosure Patients

For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital or accept any deliveries.

Riley Cheer Guild Gift Shop

The Riley Cheer Guild Gift Shop is located in the atrium, near the laboratory waiting area on the first floor of the hospital. The gift shop offers unique gifts for all ages, including jewelry, home décor and clothes, as well as a selection of flowers, balloons, cards, snacks and drinks.

Proceeds from the Riley Cheer Guild Gift Shop benefit philanthropy at IU Health North Hospital.

Lactation Room

A lactation room is also available during gift shop operating hours.

The Riley Cheer Guild Gift Shop can be reached at 317.688.4952.

Monday - Friday 9 am - 5 pm
Riley Children's Health Indiana University School of Medicine
Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2021 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org

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Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2021 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org


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