Riley at IU Health hospitals remain open at this time. IU Health has launched a virtual clinic to offer individuals in Indiana free screenings for COVID-19 on the IU Health virtual care mobile app. If you or your child are experiencing symptoms or concerned you may have the virus, we recommend using this virtual clinic or calling your doctor before heading to an emergency department.
Safety Measures at Riley Children’s Health
We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visitor guidelines.
If you are unable to visit a loved one, you can send a patient postcard or call the Gift Shop at 317.688.4952 to purchase a gift and have it delivered free to their room.
Riley Hospital for Children at IU Health North Hospital
Riley at IU Health hospitals remain open at this time. IU Health has launched a virtual clinic to offer individuals in Indiana free screenings for COVID-19 on the IU Health virtual care mobile app. If you or your child are experiencing symptoms or concerned you may have the virus, we recommend using this virtual clinic or calling your doctor before heading to an emergency department.
Safety Measures at Riley Children’s Health
We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visitor guidelines.
If you are unable to visit a loved one, you can send a patient postcard or call the Gift Shop at 317.688.4952 to purchase a gift and have it delivered free to their room.
Current Wait Times
Riley Hospital for Children at IU Health North Hospital provides nationally ranked pediatric care alongside the most highly skilled physicians and nurses in the state. Whether your child needs primary, specialty, inpatient or emergency care, we are here to support you and your family.
A Care Package for Families from Riley at IU Health North
We’re here for you. That’s why our Care Package for Families was created with the entire family in mind. Our care package includes an activity booklet for children to explore, as well as items to protect your family’s health from hand sanitizer to face masks. It’s also an opportunity to learn more about the compassionate pediatric care available at Riley at IU Health North.
Departments at This Location
Departments at This Location
Riley at IU Health North Hospital offers the same pediatric care experience that patients have come to expect from Riley Children’s Health, but in a convenient location close to home. We provide primary care, outpatient specialty care, inpatient care and emergency care at our state-of-the-art facility. Below is a list of outpatient specialty care services at our North campus:
- Adolescent Medicine
- Allergy & Asthma
- Cancer & Blood Diseases
- Cardiology
- Child Development
- Child Psychiatry
- Dermatology
- Developmental Pediatrics
- Ear, Nose & Throat
- Diabetes & Endocrinology
- Gastroenterology, Hepatology & Nutrition
- Infectious Diseases
- Maternal-Fetal Medicine
- Medical & Molecular Genetics
- Nephrology & Kidney Diseases
- Neurology
- Neurosurgery
- Orthopedics & Sports Medicine
- Pathology & Lab Services
- Plastic Surgery
- Primary Care
- Pulmonology & Respiratory Care
- Radiology & Imaging
- Rheumatology
- Sleep Medicine
- Pediatric Surgery
- Urology
Emergency Care
Emergency Care
Riley at IU Health North Hospital offers pediatric emergency care for children in the IU Health North Hospital Emergency Department. Our doctors provide treatment for infants and children up to 18 years old, and our team of professionals is prepared for any health-related emergency.
Riley pediatric emergency medicine physicians staff the IU Health North Hospital Emergency Department from 10 am-11 pm daily while working in collaboration with Riley nurses to provide the best care for your child. This extension of pediatric coverage delivers medical support when your family needs it the most.
A Riley pediatric hospitalist is also available 24/7 to help direct care, and together, our team will provide a coordinated and effective emergency care experience for you and your family.
Pediatric Surgery
Pediatric Surgery
When your child needs surgery, our pediatric specialists offer highly skilled care for your child. Our Child Life experts work with your child to reduce feelings of anxiety or fear. We offer your family comfort and coordinate our approach to meet your needs. We provide information for your child’s recovery and follow-up care options for your child’s health. The following departments offer outpatient pediatric surgery:
Parking Information
Parking Information
Patients may enter at either of the main entrances at IU Health North Hospital entrances—Entrance C (south) and Entrance B (north)—or as directed by information provided by your doctor. Both first-floor entrances lead directly into the atrium and offer covered drop-off.
Parking is free, with surface parking lots conveniently located near each entrance to help patients and visitors get to their destinations quickly. Inside the hospital, our Welcome Center team is available to answer questions.
Facility Map
Facility Map
View our facility map for IU Health North Hospital to help you locate the main entrances, emergency entrances, guest services desk and other available amenities.
Visiting Information
Visiting Information
Visitor Hours
Family and friends are an important part of wholeness and health. Our open visitation policy allows visitors 24 hours a day to promote healing and wellness. Children under 14 must be supervised by an adult. Some units also require health screenings for the protection of our patients, and some areas offer limited access to visitors.
Entry doors are locked 9 pm – 6 am. During these hours, visitors can communicate by intercom with a security associate to gain entrance.
Know Before You Go
If I am sick, may I still visit a patient at Riley at IU Health?
You should not visit a patient if you are sick, especially if you have a sore throat, cold or fever.
Is smoking allowed at Riley at IU Health?
Riley at IU Health is a smoke-free campus. Smoking is not permitted anywhere on the grounds of Riley Hospital for Children or Indiana University Health.
What is the alcohol and drug policy?
Alcohol and drugs are not permitted in our facilities.
What is the firearm policy at Riley at IU Health?
Other than Indiana University Health security officers and on-duty law enforcement officers, no one may carry or have in their possession a weapon or firearm at our any of our grounds or facilities. Law enforcement officers should check with IU Health security if they plan to carry a weapon while on our premises.
Plan Your Visit
Plan Your Visit
The following information will help you prepare for your child's visit. This could be for a visit with one of our primary care physicians or specialists, outpatient surgery or an inpatient stay.
Family Support Services
Family Support Services
Our family support services are available to all patients and families to help make your stay more comfortable.
Lodging
Lodging
There are several hotels in the area. Some offer discounts for family and guests of hospital patients. Please contact the Welcome Desk at 317.688.2042 for more information.
Health Professionals
Ancillary Services
Pharmacy
The IU Health Retail Pharmacy provides prescription medications to patients after they are discharged from the hospital.
| Monday - Friday | 7 am - 6 pm |
|---|---|
| Saturday | 8 am - 2 pm |
Radiology
Radiology is located on the first floor near the patient registration desk. EKGs generally do not require an appointment and are available walk-in from 8 am - 2:30 pm. X-rays are also available walk-in from 7 am - 7 pm
| Sunday - Saturday | 24 Hours |
|---|
Labs
Laboratory testing and pathology services help physicians complete your child’s diagnosis and treatment as quickly as possible.
| Monday - Friday | 7 am - 5:30 pm |
|---|---|
| Saturday (appointment only) | 7 am - 1 pm |
Amenities
Amenities
Wheelchairs
Upon your arrival, you can request a wheelchair from any of our associates or visit the Welcome Center.
Dining
We offer a variety of healthy onsite dining options for patients, families and guests. If you prefer to dine offsite, visit the Welcome Center for a full list of excellent dining options near the hospital.
Atrio
Our restaurant is located in the atrium on the first floor of the hospital and features daily specials and includes a variety of made-to-order meals.
| Monday - Friday | 6:30 am - 12:30 am |
|---|---|
| Weekends | 6:30 am - 3:30 pm |
Coffee Bar
A coffee bar on the first floor of the atrium offers light food, coffee and tea.
| Monday - Friday | 7 am - 4 pm |
|---|---|
| Weekends | Closed |
Room Service
Our onsite restaurant, Atrio, provides room service Monday through Sunday, 6 am - 9:30 pm. Family members and other guests may also order meals from Atrio at an additional charge. To place your order, call Atrio at 317.688.2263. An operator will confirm any diet restrictions. Allow an hour for your order to arrive after calling room service.
Internet Service
Complimentary Wi-Fi access is available for you, your family and guests 24/7 throughout the hospital. Online access is also available on computers located in most patient rooms. Please note that IU Health cannot provide technical help for your device or connecting to the network.
ATM
An ATM is located on the first floor at the north end of the atrium.
Mail Service
Outgoing Mail
A mailbox is located on the first floor in the atrium next to the Welcome Desk.
Incoming Mail
Patients may receive mail while staying at IU Health North Hospital. Anyone sending mail to a patient should address the envelope as follows:
Patient name, room number, and unit where patient is staying
IU Health North Hospital
11700 N. Meridian St.
Carmel, IN 46032
If mail arrives after you leave the hospital, we will forward it to your home address.
Deliveries
Flowers and gifts may be delivered to the Welcome Desk at Riley at IU Health North Hospital. Hospital volunteers deliver these items to patient rooms.
Hours for Accepting Deliveries
- Monday - Friday, 5:30 am - 9 pm
- Weekends, 8 am - 6:30 pm
Items Not Allowed
For the safety of our patients and staff, latex balloons are not allowed in the hospital, though Mylar balloons are permitted. In addition, poinsettias are not permitted at IU Health North Hospital.
Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital or accept any deliveries.
Riley Cheer Guild Gift Shop
The Riley Cheer Guild Gift Shop is located in the atrium, near the laboratory waiting area on the first floor of the hospital. The gift shop offers unique gifts for all ages, including jewelry, home décor and clothes, as well as a selection of flowers, balloons, cards, snacks and drinks.
Proceeds from the Riley Cheer Guild Gift Shop benefit philanthropy at IU Health North Hospital.
The Riley Cheer Guild Gift Shop can be reached at 317.688.4952.
| Monday - Friday | 9 am - 5 pm |
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