Information on COVID-19
Learn more about COVID-19, information about previously scheduled appointments and what you can do to help protect your child and family. View COVID-19 information.
Riley at IU Health Facilities have implemented visitor restrictions to help minimize the spread of COVID-19, flu and other respiratory viruses. View visitor restrictions.
Information on Previously Scheduled Outpatient Appointments
To ensure the health and safety of all our patients and team members during the coronavirus (COVID-19) pandemic, we’re making adjustments to some of our outpatient appointments. View updates to outpatient appointments.
Free Virtual Coronavirus Screenings
IU Health has launched a virtual clinic to offer individuals in Indiana regardless of age free coronavirus (COVID-19) screenings. View screening details.
Información sobre el COVID-19
Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y lo que puede hacer para ayudar a protegerse y proteger a su familia. Ver información del COVID-19.
Restricciones para visitantes
Las instalaciones de salud de IU Health han implementado restricciones a los visitantes para ayudar a minimizar la propagación del COVID-19, la gripe y otros virus respiratorios. Ver restricciones para visitantes.
Información sobre citas ambulatorias previamente programadas
Para asegurar la salud y la seguridad de todos nuestros pacientes y empleados durante la pandemia del coronavirus (COVID-19), estamos haciendo ajustes en algunas de nuestras citas ambulatorias. Ver actualizaciones de citas ambulatorias.
Exámenes de coronavirus virtuales gratuitos
IU Health ha lanzado una clínica virtual para ofrecer a las personas en Indiana, independientemente de la edad, evaluaciones virtuales para la detección del coronavirus (COVID-19). Ver detalles de la evaluación.
We are dedicated to making your child’s hospital stay as positive as possible. Please let us know, at any time, how we can work with you to ensure your child’s stay is a positive experience.
You can find more information specific to a facility by choosing one of the links below. You will find information including directions, parking, amenities, etc.
As a parent or guardian, you need to sign medical consent forms when your child is admitted to Riley Hospital for Children at IU Health or Riley Hospital for Children at IU Health North Hospital. These forms give our physicians and team members permission to care for your child.
When admitted, each patient receives an ID wristband with his or her name. Parents or guardians of patients receive two Family Passes. These passes help the staff identify family members. You should wear your pass or have it with you at all times. You must have one on if you stay in the hospital with your child overnight. If you need passes for other family members, please talk with your child's nurse.
As a parent or guardian, you will be asked for insurance information upon your child's admission. Staff will make a copy of your insurance card so we can bill your insurance correctly. If your insurance company has prior authorization/certification requirements, you are responsible for notifying them of your child's admission.
You will be asked to sign an agreement permitting us to bill your insurance company and guaranteeing final payment of your child's hospital bill.
You receive a patient belongings bag for clothing and other items when your child is admitted to Riley at IU Health. The hospital cannot assume responsibility for personal belongings. Please label all personal items and patient-owned medical equipment you bring to the hospital with your child's name. Also, please note that storage space in your child's room is limited.
Before discharge, a nurse will go over your child's care with you, talk to you about follow-up appointments and explain the discharge procedure. Your unit's patient guest relations team member can help you and your family when you leave the hospital. You can load your car in front of the hospital near the atrium lobby entrance. Please do not use the emergency room entrance.
Within two weeks after your child is discharged, you may receive a phone call asking about the care your child received. Your honest answers and comments will assist us in identifying areas we need to modify to improve our care and service.
Your physician may order home care services when your child is discharged. These services can be provided by many home care companies. Your physician and other staff can help you choose a company that can provide the required services. Although many home care services are covered by insurance, you should ask because some items may not be covered by your insurance.