It looks like your browser is out-of-date! For the best user experience, please upgrade to a more modern browser like Chrome or Edge.

Skip to Main Content
Visitor Guidelines | Directrices de visitas

We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visiting guidelines.

Estamos adoptando medidas reflexivas para garantizar que nuestros espacios sigan siendo seguros para los pacientes, los padres y los cuidadores. Vea las medidas de seguridad, la política de uso de mascarillas y las directrices de visitas.

Mobile sized logo
  • 317.944.5000
    • Schedule an Appointment
    • Refer a Patient
    • Plan My Visit
    • Pay a Bill
    • Make a Donation
    • Volunteer
    • Find a Career
    • Health Information
    • Find a Doctor
    • Departments & Programs
    • Support Services
    • Contact & Locations
    • Refer a Patient
    • My IU Health Patient Portal
Riley Children's Health
  • 317.944.5000
  • My IU Health Patient Portal
    • Schedule an Appointment
    • Refer a Patient
    • Plan My Visit
    • Pay a Bill
    • Make a Donation
    • Volunteer
    • Find a Career
Book Appointment Online with select physicians.
Request Appointment Online to schedule with one of our coordinators.
1.888.IUHEALTH for
Same-Day Primary Care Appointments.
If you are experiencing a medical emergency, please call 9-1-1.
    • Schedule an Appointment
    • Refer a Patient
    • Plan My Visit
    • Pay a Bill
    • Make a Donation
    • Volunteer
    • Find a Career
  • Health Information
  • Find a Doctor
  • Departments & Programs
  • Support Services
  • Contact & Locations
  • My IU Health Patient Portal
  • General Information
    317.944.5000
  • Health Information
  • Find a Doctor
  • Departments & Programs
  • Support Services
  • Contact & Locations
Riley Children's Health
Riley Children's Health at IU Health North
Riley At Iu Health North

Riley Children’s Health hospitals remain open at this time. We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visitor guidelines.


If you are unable to visit a loved one, you can send a patient postcard or call the Gift Shop at 317.688.4952 to purchase a gift and have it delivered free to their room.

4.8 out of 5 stars (2,806 ratings)
Score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Experience Survey.
Learn About Survey

11700 N Meridian St
Carmel, IN, 46032

Get Directions

Contact Us

317.688.2000
  • On This Page:
  • Departments at This Location
  • Emergency Care
  • Pediatric Surgery
  • Parking Information
  • Facility Map
  • Visiting Information
  • Plan Your Visit
  • Family Support Services
  • Related Stories
  • Lodging
  • Ancillary Services
  • Amenities
Go back to the top of the page

Riley Children's Health at IU Health North

4.8 out of 5 stars (2,806 ratings)
Score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Experience Survey.
Learn About Survey

Riley Children’s Health hospitals remain open at this time. We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visitor guidelines.


If you are unable to visit a loved one, you can send a patient postcard or call the Gift Shop at 317.688.4952 to purchase a gift and have it delivered free to their room.

Current Wait Times

Riley Children's Health at IU Health North provides nationally ranked pediatric care alongside the most highly skilled physicians and nurses in the state. Whether your child needs primary, specialty, inpatient or emergency care, we are here to support you and your family.

Mom with young child in lap looking at smart phone

Riley Children's Health App

The Riley Children's Health app provides resources to help make your visit easier.

Departments at This Location

Departments at This Location

Riley Children's at IU Health North offers the same pediatric care experience that patients have come to expect from Riley Children’s Health, but in a convenient location close to home. We provide primary care, outpatient specialty care, inpatient care and emergency care at our state-of-the-art facility. Below is a list of outpatient specialty care services at our North campus:

  • Allergy & Asthma
  • Cancer & Blood Diseases
  • Cardiology
  • Child Development
  • Child Psychiatry
  • Dermatology
  • Developmental Pediatrics
  • Ear, Nose & Throat
  • Diabetes & Endocrinology
  • Gastroenterology, Hepatology & Nutrition
  • Infectious Diseases
  • Maternal-Fetal Medicine
  • Medical & Molecular Genetics
  • Nephrology & Kidney Diseases
  • Neurology
  • Neurosurgery
  • Orthopedics & Sports Medicine
  • Pathology & Lab Services
  • Plastic Surgery
  • Primary Care
  • Pulmonology & Respiratory Care
  • Radiology & Imaging
  • Rheumatology
  • Sleep Medicine
  • Pediatric Surgery
  • Urology

Know Where to Go for Care

We can help you find the right care setting for your child. Review our Symptom Guide for Children and find the right options for care.

View Symptom Guide

Matt Ryan Visits Riley at IU Health North

See all that Riley at IU Health North has to offer with Colts quarterback Matt Ryan.

Matt Ryan North Riley 2022 24 Ret RGB v2 North

Learn more about pediatric services

Riley at IU Health North offers a NICU, inpatient care unit, and a pediatric surgery center.

Matt Ryan North Riley 2022 03 Ret RGB North ER

Learn more about pediatric emergency medicine

Highly skilled pediatric emergency medicine is available close to home at IU Health North.

Emergency Care

Emergency Care

Riley Children's at IU Health North offers pediatric emergency care for children in the IU Health North Hospital Emergency Department. Our doctors provide treatment for infants and children up to 18 years old, and our team of professionals is prepared for any health-related emergency.

Riley pediatric emergency medicine physicians staff the IU Health North Hospital Emergency Department from 7 am - midnight daily while working in collaboration with Riley nurses to provide the best care for your child. This extension of pediatric coverage delivers medical support when your family needs it the most.

A Riley pediatric hospitalist is also available 24/7 to help direct care, and together, our team will provide a coordinated and effective emergency care experience for you and your family.

Pediatric Surgery

Pediatric Surgery

When your child needs surgery, our pediatric specialists offer highly skilled care for your child. Our Child Life experts work with your child to reduce feelings of anxiety or fear. We offer your family comfort and coordinate our approach to meet your needs. We provide information for your child’s recovery and follow-up care options for your child’s health. The following departments offer outpatient pediatric surgery:


  • Gastroenterology, Hepatology & Nutrition
  • General Surgery
  • Orthopedics & Sports Medicine
  • Otolaryngology/Ear, Nose & Throat (ENT)
  • Pulmonology
  • Urology
Patient Postcard 1300X450

Send a Patient Postcard

Send a friend or family member a special greeting hand delivered by one of our volunteers.

Parking Information

Parking Information

Patients may enter at either of the main entrances at IU Health North Hospital entrances—Entrance C (south) and Entrance B (north)—or as directed by information provided by your doctor. Both first-floor entrances lead directly into the atrium and offer covered drop-off.

Parking is free, with surface parking lots conveniently located near each entrance to help patients and visitors get to their destinations quickly. Inside the hospital, our Welcome Center team is available to answer questions.

View IU Health North Parking Map

Facility Map


Facility Map

View our facility map for IU Health North Hospital to help you locate the main entrances, emergency entrances, guest services desk and other available amenities.

IU Health North Map Thumbnail
IU Health North Hospital Map

Visiting Information

Visiting Information

Visitor Hours

Family and friends are an important part of wholeness and health. Our open visitation policy allows visitors 24 hours a day to promote healing and wellness. Children under 14 must be supervised by an adult. Some units also require health screenings for the protection of our patients, and some areas offer limited access to visitors.

Entry doors are locked 9 pm – 6 am. During these hours, visitors can communicate by intercom with a security associate to gain entrance.

Know Before You Go

If I am sick, may I still visit a patient at Riley Children's at IU Health North?

You should not visit a patient if you are sick, especially if you have a sore throat, cold or fever.

Is smoking allowed at Riley Children's at IU Health North?

Riley Children's is a smoke-free campus. Smoking is not permitted anywhere on the grounds.

What is the alcohol and drug policy?

Alcohol and drugs are not permitted in our facilities.

What is the firearm policy at Riley Children's at IU Health North?

Other than IU Health security officers and on-duty law enforcement officers, no one may carry or have in their possession a weapon or firearm at our any of our grounds or facilities. Law enforcement officers should check with IU Health security if they plan to carry a weapon while on our premises.

Plan Your Visit

Plan Your Visit

The following information will help you prepare for your child's visit. This could be for a visit with one of our primary care physicians or specialists, outpatient surgery or an inpatient stay.

  • Outpatient Appointments
  • Inpatient Stays
  • Surgery

Family Support Services

Family Support Services

Our family support services are available to all patients and families to help make your stay more comfortable.


  • Child Life
  • Language Services
  • Music Therapy
  • Patient Advocates
  • Pet Therapy Program
  • Spiritual Care & Chaplaincy Services

Related Stories

Related Stories

Blog Collins Amy Path Lab 01 0708 md

Her heart baby is ready for kindergarten

07/25/22 Patient Stories

IU Health team member Amy Collins shares how her daughter’s diagnosis introduced her to the tight-knit heart community.

Continue reading
Blog Csmithweb

Her kindness made a Lasting Impression in the Emergency Department

08/03/21

Child Life Specialist Catherine Smith is honored for her work with a scared teenager at Riley at IU Health North Hospital.

Continue reading
Blog Crew and mom Craft

Pint-sized superhero bonds with nurses

03/28/21 Patient Stories

His Spidey sense didn’t alert this Carmel boy to danger, but the superhero nurses at Riley at IU Health North saved the day.

Continue reading
View More Stories

Lodging

Lodging

There are several hotels in the area. Some offer discounts for family and guests of hospital patients. Please contact the Welcome Desk at 317.688.2042 for more information.

Health Professionals

Ancillary Services

Pharmacy

The IU Health Retail Pharmacy provides prescription medications to patients after they are discharged from the hospital.

Monday - Friday 7 am - 6 pm
Saturday 8 am - 2 pm
317.688.3035

Radiology

Radiology is located on the first floor near the patient registration desk. EKGs generally do not require an appointment and are available walk-in from 8 am - 2:30 pm. X-rays are also available walk-in from 7 am - 7 pm

Sunday - Saturday 24 Hours
317.688.2955

Labs

Laboratory testing and pathology services help physicians complete your child’s diagnosis and treatment as quickly as possible.

Monday - Friday 7 am - 5:30 pm
Saturday (appointment only) 7 am - 1 pm
317.491.6624

Amenities


Amenities

Wheelchairs

Upon your arrival, you can request a wheelchair from any of our associates or visit the Welcome Center.

Dining

We offer a variety of healthy onsite dining options for patients, families and guests. If you prefer to dine offsite, visit the Welcome Center for a full list of excellent dining options near the hospital.

Atrio

Our restaurant is located in the atrium on the first floor of the hospital and features daily specials and includes a variety of made-to-order meals.

View the Atrio menu.

Monday - Friday 6:30 am - 12:30 am
Weekends 6:30 am - 3:30 pm

Atrio Bistro

The Atrio Bistro is located on the 1st floor across from the gift shop within the IU Health Joe & Shelly Schwarz Cancer Center. Menu items include coffee, hot food items, salads, sandwiches, smoothies and more.

Self-checkout is available after 2 pm.

Monday - Friday 7:30 am - 2 pm

Coffee Bar

A coffee bar on the first floor of the atrium offers light food, coffee and tea.

Monday - Friday 7 am - 4 pm
Weekends Closed

Room Service

Our onsite restaurant, Atrio, provides room service Monday through Sunday, 6 am - 9:30 pm. Family members and other guests may also order meals from Atrio at an additional charge. To place your order, call Atrio at 317.688.2263. An operator will confirm any diet restrictions. Allow an hour for your order to arrive after calling room service.

Internet Service

Complimentary Wi-Fi access is available for you, your family and guests 24/7 throughout the hospital. Online access is also available on computers located in most patient rooms. Please note that IU Health cannot provide technical help for your device or connecting to the network.

ATM

An ATM is located on the first floor at the north end of the atrium.

Mail Service

Outgoing Mail

A mailbox is located on the first floor in the atrium next to the Welcome Desk.

Incoming Mail

Patients may receive mail while staying at IU Health North Hospital. Anyone sending mail to a patient should address the envelope as follows:

Patient name, room number, and unit where patient is staying
IU Health North Hospital
11700 N. Meridian St.
Carmel, IN 46032

If mail arrives after you leave the hospital, we will forward it to your home address.

Deliveries

Flowers and gifts may be delivered to the Welcome Desk at Riley Children's at IU Health North. Hospital volunteers deliver these items to patient rooms.

Hours for Accepting Deliveries

  • Monday - Friday, 5:30 am - 9 pm
  • Weekends, 8 am - 6:30 pm

Items Not Allowed

For the safety of our patients and staff, latex balloons are not allowed in the hospital, though Mylar balloons are permitted. In addition, poinsettias are not permitted at IU Health North Hospital.

Deliveries for Non-Disclosure Patients

For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital or accept any deliveries.

Riley Cheer Guild Gift Shop

The Riley Cheer Guild Gift Shop is located in the atrium, near the laboratory waiting area on the first floor of the hospital. The gift shop offers unique gifts for all ages, including jewelry, home décor and clothes, as well as a selection of flowers, balloons, cards, snacks and drinks.

Proceeds from the Riley Cheer Guild Gift Shop benefit philanthropy at IU Health North Hospital.

The Riley Cheer Guild Gift Shop can be reached at 317.688.4952.

Monday - Friday 9 am - 5 pm
Riley Children's Health Indiana University School of Medicine
Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2023 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org

Get Informed

  • About Riley Children's Health
  • Family Support Services
  • Health Professionals
  • Medical Education
  • Newsroom
  • Riley Connections Blog
  • Careers
  • Legal Notices

I Want To…

  • Schedule an Appointment
  • Refer a Patient
  • Plan My Visit
  • Pay a Bill
  • Make a Donation
  • Volunteer
  • Find a Career

General Information

317.944.5000

Connect with Riley at IU Health

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Instagram
  • RSS
Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2023 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org


Non-discrimination Notice

  • English
  • Español
  • Français
  • Burmese
  • Pennsilfaanisch Deitsch
  • 中文
  • Nederlands
  • Deutsch
  • Hakha
  • 日本語
  • Karen
  • 한국어
  • Русский
  • Tagalog
  • Tiếng Việt
  • العربية
  • हिंदी
  • ਪੰਜਾਬੀ
Back to top of the page