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Coronavirus (COVID-19) Updates: Visitor Guidelines & More

Safety Measures at Riley Children’s Health

We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visiting guidelines.

Information on COVID-19

Learn more about COVID-19, information about previously scheduled appointments and what you can do to help protect your child and family. View COVID-19 information.


Free Virtual Coronavirus Screenings

IU Health has launched a virtual clinic to offer individuals in Indiana regardless of age free coronavirus (COVID-19) screenings. View screening details.

Actualizaciones del Coronavirus (COVID-19)

Información sobre el COVID-19

Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y lo que puede hacer para ayudar a protegerse y proteger a su familia. Ver información del COVID-19.


Restricciones para visitantes

Las instalaciones de salud de IU Health han implementado restricciones a los visitantes para ayudar a minimizar la propagación del COVID-19, la gripe y otros virus respiratorios. Ver restricciones para visitantes.


Información sobre citas ambulatorias previamente programadas

Para asegurar la salud y la seguridad de todos nuestros pacientes y empleados durante la pandemia del coronavirus (COVID-19), estamos haciendo ajustes en algunas de nuestras citas ambulatorias. Ver actualizaciones de citas ambulatorias.


Exámenes de coronavirus virtuales gratuitos

IU Health ha lanzado una clínica virtual para ofrecer a las personas en Indiana, independientemente de la edad, evaluaciones virtuales para la detección del coronavirus (COVID-19). Ver detalles de la evaluación.

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Coronavirus (COVID-19)

Coronavirus (COVID-19)
  • View Details on Free Virtual Screening
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  • Symptoms
  • Testing
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Coronaviruses are a family of viruses that can cause illnesses ranging from the common cold to more severe respiratory illnesses.

The novel coronavirus or COVID-19 was first identified in December 2019 in mainland China and has since spread to the United States and other parts of the world.

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What are symptoms of COVID-19?

What are symptoms of COVID-19?

COVID-19 symptoms are typically mild and begin gradually. These may include:

  • New onset or worsening cough
  • Shortness of breath
  • Sore throat
  • Diarrhea
  • Vomiting
  • Abdominal pain
  • Headache
  • Fever
  • Loss of taste or smell

Symptoms may not show in everyone who has COVID-19 or they may not feel like they’re sick. While children have seemed to only have mild cases of COVID-19, they are still at risk of passing the virus on to others. People over 60 and those with existing medical conditions like hypertension (high blood pressure), heart problems or diabetes are at an increased risk for severe cases of COVID-19.

How do I know if I should be screened for the coronavirus (COVID-19)?

How do I know if I should be screened for the coronavirus (COVID-19)?

If you or your child aren’t feeling well, or you’re concerned that you have been exposed to the virus, you may be wondering if you should be tested for COVID-19.

To ensure that resources are used in service of those most in need, testing resources are currently only available for high-risk, seriously ill patients and healthcare workers who may have been exposed to the virus. This approach is consistent with the Centers for Disease Control (CDC) and the Indiana State Department of Health guidelines.

However, you or your child, regardless of age, can receive a free screening through the IU Health Virtual Visit app.

Questions on COVID-19 Testing

When should I consider COVID-19 screening?

If you or your child have a new onset of viral or flu-like symptoms including but not limited to cough, fever, shortness of breath, sore throat, vomiting, diarrhea or muscle aches within the past 14 days, you should consider getting screened.

Where should I seek COVID-19 screening?

Call your or your child's doctor or use the IU Health Virtual Visit app for a free screening. If it is recommended you get tested, the Virtual Screening Clinic will direct you to a facility. Please note the laboratory testing is not part of the free service, however, your insurance company may cover the cost.

Is IU Health COVID-19 testing open to the general public?

No, not currently. IU Health continues to look at other testing pathways to serve the community.

How does COVID-19 spread?

How does COVID-19 spread?

COVID-19 is spread by droplets and contact. What droplet means is that when a person with COVID-19 coughs tiny drops of mucus are spread around them. These droplets are relatively heavy and they fall to the ground within a few feet. Contact transmission occurs when someone with COVID-19 touches their nose or mouth and then touches a surface, like a doorknob, and then someone else touches the doorknob and then their own nose or face. We don’t know for sure, but it appears that COVID-19 can survive for up to 3 days on surfaces, although that depends on the surface. For example, it’s much shorter on cardboard.

Transmission of COVID-19 by droplet can be reduced by wearing a mask, but it’s important to remember that droplet transmission can only occur when a person is within 3-6 feet of someone with COVID-19. Therefore it’s unnecessary to wear a mask when just walking around or if you are not in close contact with someone. Contact transmission can be reduced by wearing gloves or by careful handwashing immediately after contact with unknown surfaces. Alcohol based hand sanitizers can be used to clean hands, but soap and water are also highly effective. Alcohol based sanitizers must be at least 70% alcohol, which means that things like vodka are not strong enough, and hand washing must be for at least 20 seconds to be most effective

Is there any way I can prevent getting COVID-19?

The best way to prevent getting COVID-19 is to have your child:

  • Avoid large public gatherings for the time being – especially if your child is ill or starting to feel ill
  • Practice proper hand hygiene by washing your hands often and for 20 seconds with warm water and soap as recommended by the CDC or use an alcohol based hand sanitizer
  • Avoid touching their face especially eyes, mouth and nose
  • Coughing or sneezing into their elbow or use a tissue and throw it away immediately after
  • Keep a distance of at least 6 feet between themselves and anyone who is coughing or sneezing (sometimes called social isolation)
  • The majority of household cleaners will be able to disinfect or ‘kill’ the virus and should be used to wipe down common surfaces at home (doorknobs, toys, bathrooms, TV remotes, etc.).

View or print this graphic as a PDF.

These methods are also general best practices to prevent seasonal flu or other respiratory viruses.

What do I do if my child or myself start showing symptoms?

What do I do if my child or myself start showing symptoms?

If your child, yourself or someone else in your household start to show symptoms, the best thing to do is first call your child’s Primary Care Provider or your local/state health department. They will be able to direct you to the best resource or nearest testing site should testing be needed. Even if your child has a mild case of COVID-19 or other illness, you should have them:

  • Stay home from school or other public areas
  • Stay home from work (for adolescents/teenagers)
  • Avoid sports or other extracurriculars
  • Avoid taking public transportation, ride-sharing services or taxis

IU Health is also offering free virtual screenings to individuals in Indiana regardless of age through the IU Health Virtual Visit App. Learn more about how to access this free screening.

If your child or yourself have a medical appointment (doctor, dentist, physical therapy, etc.) that was scheduled before becoming ill, please call the office ahead of time and tell them your symptoms to see if it’s ok for you to still come in or if you will need to reschedule.

Are there currently any treatments?

Are there currently any treatments?

Currently, there are no approved treatments for COVID-19. If you or your child begin to show symptoms, the best thing to do is to stay home and call your doctor or local/state health department for any next steps.

If at any time your child or someone in your household is having difficulty breathing that’s outside of nasal congestion, vomiting, not keeping down fluids or has a temperature above 104 degrees, it’s time to seek help and visit the nearest Emergency Department or call 9-1-1.

Frequently Asked Questions

Frequently Asked Questions

​If my child’s school is closed, will there still be meal assistance or can I pick up their medications?

In the event your child’s school is closed, you should reach out to the school or school district directly to see if they are still offering meal assistance programs for students in need. Many school districts are offering designated times for their families to go and pick-up meals should they need assistance.

If your child has medications at school, it’s also best to call and see if there is a designated time or process to be able to retrieve them while the school is closed.

What are the current visitor guidelines?

Visitor guidelines are currently in place at all IU Health facilities to help minimize the spread of COVID-19 and other respiratory viruses. Updated visitor guidelines can be found at rileychildrens.org/covid-19-updates.

Do patients and families need to wear a mask when at Riley?

We continue to regularly learn more about the novel coronavirus and adapt our policies accordingly. Our masking procedures and requirements have been updated per CDC recommendations in all facilities to further prevent COVID-19 transmission from those who may be infected, whether or not they are showing symptoms.

  • Everyone entering a Riley Children’s Health or IU Health facility, both inpatient and outpatient, will be required to wear a medical-grade surgical or isolation mask. This includes visitors, patients and team members. Masks are available at public entrances from guest relations.
  • All patients should wear a mask while in our facilities except when in their room.
  • All new patients and visitors will continue to be screened for symptoms when entering our facilities, and will be provided a mask to wear. If symptomatic and a parent/guardian of a pediatric patient, the parent/guardian may be masked and continue to their destination, or asked to reschedule their visit, depending upon the urgency of the appointment and patient care required.
  • Please remember, children younger than 2 should NOT be masked. Learn more from Pediatric Hospitalist Dr. Emily Scott on alternative options.
  • Homemade cloth masks are no longer allowed.

These mask updates reflect the latest information and the current status of supplies available to fight the virus. Additional updates are likely in the weeks ahead.

How can I communicate with patients who are in the hospital?

We understand that for many of our patients, their families and loved ones the recent visitor guidelines can be frustrating. We encourage those who would like to remain in contact with their loved ones while they're in the hospital to utilize virtual video resources such as Skype or FaceTime. We also offer patient postcards that can be sent to your loved ones in the hospital to let them know you're thinking of them and provide words of encouragement. Submit a patient postcard.

What should I do if my child had a surgery or doctor's appointment scheduled previously?

Amid the COVID-19 pandemic, we had to make the difficult decision to limit non-emergency procedures and surgeries, and to reschedule or transition most in-person appointments. We’re now working hard to get to our “next normal” in a safe environment for our patients, families and team members. If your appointment wasn’t able to be supported by a virtual or telephone visit, our teams will be reaching out to reschedule an in-person appointment. If you have questions about an upcoming appointment, contact your doctor’s office.

If my child has a prescription at the Riley Retail Pharmacy in the Riley Outpatient Center, can I still pick it up?

To protect you, your family and our team, we are taking thoughtful, careful steps to ensure everyone’s safety. We have a few options for you to still pick-up your child's prescription from the Riley Retail Pharmacy in the Riley Outpatient Center. For updates regarding these options, please visit our Pharmacy Services page.

Key Points to Remember

Key Points to Remember

  • While children have seemed to only have mild cases of COVID-19, they are at risk of spreading it to others who may be more vulnerable, such as older people, those who are immunocompromised or those with existing medical conditions.
  • Practice proper hand hygiene by washing your hands often and for 20 seconds with soap and warm water. Alcohol based hand sanitizers may also be used.
  • Avoid going out in public if you or your child start to feel ill or begin showing symptoms.
  • Call your child’s doctor or local/state health department if they start to begin showing symptoms for next steps.

Condition Specific Guidance for COVID-19

Condition Specific Guidance for COVID-19

Riley Children’s Health offers guidance and information for specific conditions & services and how they may be impacted by COVID-19. Remember to always contact your child's care team if you have additional questions and concerns.

Allergy & Asthma Patients

Having asthma or allergic disease does not make it more likely for a child to contract COVID-19. From the information we have right now, from places around the world, COVID-19 affects the lungs quite differently than asthma.

Some viruses cause asthma attacks, but this one seems to act differently. Therefore, at this time, we are recommending the same precautions for people with asthma as the general population, including:

  • Practice social distancing as recommended by public health officials
  • Frequent hand washing/sanitizing, particularly if you have to go out of the house
  • If you do go out of the house, make sure to wash your hands thoroughly when you come back home. Change your clothes when you come home, if you can.
  • Make sure you have an adequate supply of your asthma medications, and stay on them as prescribed

The one exception is if your child is on chronic oral steroids, or a biologic agent for asthma.

I work in the medical field. Shouldn’t I stay away from taking care of COVID-19 patients because my child has asthma?

  • At this time, because children with asthma do not seem to be overall at higher risk of COVID-19 complications, it is not necessary for you to take additional precautions (exception: if the child is on chronic oral steroids or a biologic agent). However, do be diligent about protecting yourself by using all appropriate personal protective equipment (PPE) as recommended, to protect yourself. Remember, since adults seem to get sicker than children, you actually may be at higher risk than your child
  • If you work in the medical field, avoid bringing COVID-19 home by changing your clothes, taking off your shoes, washing your hands and face when you get home. Also, avoid taking objects back and forth to work.

I heard that people shouldn’t use steroids with COVID-19. Should I stop my child’s steroid inhaler?

  • No, keeping your child’s asthma under control is one of the best ways you have to keep them well through this. We want to avoid you having to go to Emergency department (ED) or need steroids due to an asthma flare, and be exposed there, or have to take oral steroids.
  • The concern with steroids and COVID-19 is that when people have tried to use oral or IV steroids as a way to treat the inflammation from COVID-19 itself it doesn’t help and can make the lung injury worse. However, the lung injury caused by COVID-19 is quite different, and oral/IV steroids are a much higher dose than inhaled steroids. We strongly recommend that your child stay on his or her inhaled steroid.

My child has fever and cough; does that mean they have COVID-19?

  • Not necessarily. There are other viruses circulating in the community that also cause fever and cough. So, if you see those signs, don’t panic or assume it is COVID-19, but do pay attention closely to symptoms
  • If you are concerned that you or your child may have COVID-19, we recommend you contact the IU Health Virtual Hub through the IU Health Virtual Visit app.

What do I watch for in my child with asthma?

  • You will watch for the same types of signs that you do for asthma. You will watch for bad cough, breathing fast or hard, retractions (skin sucking in when taking a breath), or chest tightness or shortness of breath.
  • If you start to see respiratory problems, take your child’s temperature a few times a day to check for fever.
  • You will still give albuterol to see if it helps the symptoms. If it does, then follow your Asthma Action Plan.
  • If albuterol does NOT help, then contact the IU Health Virtual Hub for screening, or your asthma provider.
  • If you are seeing significant respiratory distress, then go ahead and go to the ED, but know that ED procedures are different now so they may have you wait in the car and come out to you.

Cancer & Blood Disorders Patients

COVID-19 is a new virus that has spread across the world, including here in Indiana. We know that this can be a worrisome time for everyone, especially for families caring for children and young adults with blood disorders or cancer. Individuals with bone marrow failure syndromes, cancer, or sickle cell disease have weaker immune systems that may put them at higher risk for becoming infected with COVID-19.

It is important to know there are extra precautions that you can take in order to protect your family member with a blood disorder or cancer.

  1. Wash your hands with soap and water for 20 seconds (don’t stop until you finish singing the “Alphabet song”) or use hand sanitizer with at least 60% alcohol.
  2. Avoid touching your eyes, nose, mouth, and face.
  3. Avoid being close to people who are visibly sick, coughing, or sneezing.
  4. Disinfect frequently touched objects and surfaces. The virus can live on these surfaces and get transmitted this way.
  5. If you feel sick, call your medical provider FIRST.

Additional resources are linked below with information regarding COVID-19 and how it may impact your family.

COVID-19 and Cancer Survivors: What Do I Need to Know? (Source: Children’s Oncology Group) [Español] [Français]

COVID-19 and Your Child, Teen, or Young Adult with Cancer (Source: Children’s Oncology Group) [Español] [Français]

COVID-19 and Your Child with Sickle Cell Disease (Source: Sickle Cell Disease Association of America)

Please contact your child’s primary treatment team with any questions or concerns you may have.

Congenital Heart Disease Patients

It’s important to note that the vast majority (80%) of COVID-19 infections are mild, but in some cases it can cause severe lung infection, sepsis, and heart muscle involvement. Due to their congenital heart condition, children and adults with congenital heart disease (CHD) are at risk of getting sicker with COVID-19 than people without CHD. It’s important to try not to panic. The community is well-equipped to handle this. Because of the focus on infection control and prevention for years, we are well-versed in many of the procedures recommended by the CDC at this time.

This includes:

  • Supplies and medications. While many of you may not be able to get 90-day supplies of specialty medications, we would recommend refilling as many of your medications as you can to have extra supply on hand. Please answer every phone call that comes in. You don’t want to miss phone calls from pharmacies or your care team. If you have questions about getting additional medication supplies, please contact our team.
  • Take precautions to limit droplet and contact acquisition of COVID-19:
    • Indiana is now in a state of lockdown, so you should try to leave your house as little as possible and only to go to essential places, like grocery stores.
    • Maintain a distance of at least 6 feet away from people.
    • Clean your hands as soon as possible after touching unknown surfaces.
    • Avoid touching your nose and face as much as possible, especially after contact with an unknown surface.

We recommend you stick with trusted sources of information, including:

  • CDC: Coronavirus (COVID-19) Resources
  • Congenital Heart Public Health Consortium

Cystic Fibrosis Patients

It’s important to note that the vast majority (80%) of COVID-19 infections are mild, but in some cases it can cause severe lung infection. Due to their chronic lung condition, children with cystic fibrosis (CF) are at risk of getting sicker with COVID-19 than people without cystic fibrosis. It’s important to try not to panic. The CF community is well-equipped to handle this. Because of the focus on infection control and prevention for years, we are well-versed in many of the procedures recommended by the CDC at this time.

This includes:

  • Supplies and medications. While many of you may not be able to get 90-day supplies of specialty medications, we would recommend refilling as many of your medications as you can to have extra supply on hand. Please answer every phone call that comes in. You don’t want to miss phone calls from pharmacies. If you have questions about getting additional medication supplies, please contact our CF team.
  • Take precautions to limit droplet and contact acquisition of COVID-19:
    • Indiana is now in a state of lockdown, so you should try to leave your house as little as possible and only to go to essential places, like grocery stores.
    • Maintain a distance of at least 6 feet away from people.
    • Clean your hands as soon as possible after touching unknown surfaces.
    • Avoid touching your nose and face as much as possible, especially after contact with an unknown surface.

We recommend you stick with trusted sources of information, including:

Cystic Fibrosis Foundation: COVID-19 Community Questions and Answers
CDC: Coronavirus (COVID-19) Resources

See more information from our Cystic Fibrosis Program, including what to expect at upcoming office visits and hospitalizations.

IBD, Liver transplant, Autoimmune hepatitis, and other G.I. patients on immunosuppressive drugs

It’s important to note that the vast majority (80%) of COVID-19 infections are mild, but in some cases it can cause severe lung infection, G.I. symptoms or liver disease. Patients with suppressed immune systems may be at higher risk for infections. There are steps you can take to protect your child:

This includes:

  • Supplies and medications. While many of you may not be able to get 90-day supplies of specialty medications, we would recommend refilling as many of your medications as you can to have extra supply on hand. Please answer every phone call that comes in. You don’t want to miss phone calls from pharmacies. If you have questions about getting additional medication supplies, please contact our team.
  • Take precautions to limit droplet and contact acquisition of COVID-19:
    • Indiana is now in a state of "shelter in place", so you should try to leave your house as little as possible and only to go to essential places, like grocery stores (wearing a mask).
    • Maintain a distance of at least 6 feet away from people.
    • Clean your hands as soon as possible after touching unknown surfaces.
    • Avoid touching your nose and face as much as possible, especially after contact with an unknown surface.
    • Frequently clean surfaces with a disinfectant containing bleach. However, household disinfectants are also effective

Call your child's Riley physician or nurse if you think your child has symptoms of COVID-19.

We recommend you stick with trusted sources of information, including:

  • GiKids: COVID-19 Resources
  • COVID-19 (Coronavirus): What IBD Patients Should Know
  • Guidance for Pediatric Caregivers and Patients for IBD During Covid-19
  • NASPGHAN: COVID-19 Resources For Healthcare Providers

Neuromuscular Disease Patients

It’s important to remember that most people (80%) with COVID-19 infections have mild symptoms, and children overall do much better than adults with this infection. That said, patients with neuromuscular disease, which are diseases of the nerves, muscle or neuromuscular junction, may be at higher risk to contract COVID-19. Talk to your physician to help you understand the risk for you or your child.

To protect yourself and/or your child, it is important to follow the precautions:

  • Children with neuromuscular disease should ideally stay at home. Adults, leave your house only for essential places, like the grocery store.
  • Maintain a distance of at least 6 feet away from people.
  • Clean your hands as soon as possible after touching unknown surfaces.
  • Avoid touching your nose and face as much as possible, especially after contact with an unknown surface.
  • Wear a cloth mask when around other people, as recommended by the CDC.

We recommend these additional resources for the latest information:

  • Muscular Dystrophy Association: COVID-19 Resources
  • Cure SMA: COVID-19 Information Center for those with Spinal Muscular Atrophy

Transplant Patients

We recognize this is an especially concerning time for transplant recipients, candidates, and household members. Information regarding COVID-19 is changing rapidly, and it is important to stay informed and be prepared. If your child is doing well at home, routine follow-up visits to your child’s doctor should be rescheduled. If your child is having any type of symptoms, you should call your primary healthcare professional before leaving your home to determine if your child needs to be seen. Our team has the following recommendations for patients and their families.

Transplant recipients or candidates:

  • Maintain a minimum two-week supply of all medication, keeping in mind any dosage changes
  • Contact your transplant coordinator, if you are experiencing a cough or fever prior to any visit to the hospital for clinic, labs or rehab
  • Watch for calls or emails from IU Health team members regarding any change in your scheduled appointments
  • Use the IU Health Virtual Clinic for free screening/triage for COVID-19 for anyone in Indiana

Transplant candidates on waitlist:

  • All patients on the waitlist are encouraged to follow the same recommendations below for post-transplant patients and their household members.

Transplant recipients and household members:

  • Postpone all non-essential travel and encourage household members to do the same
  • Minimize exposures in public and avoid crowded environments
  • Minimize close contact with people (6 feet or more)
  • No handshaking
  • Cough or sneeze into a tissue or your elbow, dispose of your tissue in trash can immediately and wash your hands
  • Wash your hands frequently with soap and water for at least 20 seconds
  • Avoid touching your face
  • Disinfect frequently touched surfaces often (TV remote controls, light switches, cell phones, etc.)
  • Increase ventilation in household by opening windows (if feasible)
  • Work from home (if feasible)
  • Avoid sick people at home and in public
  • If a household member is infected with COVID-19, the infected person and transplant recipient should wear a simple surgical/dust mask and closely follow all of the above. If feasible, alternative accommodations may need to be considered for the transplant recipient while a household member is ill or the ill person should stay in one room with one caregiver to reduce contact with transplant recipient.

Following the recommendations above are crucial to minimize exposure and spread of the COVID-19 among transplant patients and the general population.

We recommend these additional resources for the latest information:

  • United Network for Organ Sharing (UNOS): COVID-19 and Solid Organ Transplant
  • Association of Organ Procurement Organizations: Latest News
  • American Society of Transplantation: COVID-19 FAQs

Video Resources

View our video resources below for more information on how you and your family can handle and plan for the COVID-19 pandemic.

Child Life Interview Handling Visitor Restrictions Video Thumbnail

Child Life Interview: Handling Visitor Guidelines

Child Life supervisor Abigail Rainey shares some advice for parents about making adjustments to the temporary visitor guidelines.

What Does Covid 19 Mean For Pregnant Moms Video Thumbnail

What does COVID-19 mean for pregnant women?

Dr. Chemen Neal, an IU Health Obstetrician, addresses some of the top questions about this topic.

Creating Routines Video Thumbnail

Creating Family Routines During the COVID-19 Pandemic

Child Life specialists and teachers share some advice on how families with children at home during the COVID-19 pandemic can create their own routines despite all the disruptions to their lives.

Riley Connections Blog Resources

  • What Parents Need to Know About COVID-19
  • Caring for fragile kids amid a pandemic
  • Tools for parents during COVID-19
  • Beating Boredom at Home During COVID-19
  • Mystery illness in kids is linked to COVID-19

Support Services & Resources

Support Services & Resources

ABCs of Back to School During COVID-19 (PDF)

Download this PDF resource to learn how to keep your child safe as they go back to school this fall.

Centers for Disease Control and Prevention (CDC)

The CDC website provides up-to-date information about COVID-19.

Indiana State Health Department

Get updated information about COVID-19 in Indiana.

Pediatric Home Care Instructions for Viral Syndrome and Possible Coronavirus Infection (PDF)

Download this PDF resource for information and steps on if your child might be or is infected with coronavirus (COVID-19).

Adult Home Care Instructions for Viral Syndrome and Possible Coronavirus Infection (PDF)

Download this PDF resource for information and steps on if you might be or are infected with coronavirus (COVID-19).


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