Riley Hospital for Children at IU Health

Parking Information

Parking Garages

Three handicap-accessible parking garages are located near Riley Hospital for Children at IU Health in Indianapolis. These include:

• Simon Family Tower Garage. Parents/guardians with children who are inpatient at Riley at IU Health, Maternity Tower patients and support partners, and hospital visitors may park in the Simon Family Tower Garage, located on Riley Hospital Drive just south of 10th Street. This garage offers easy access to our Simon Family Tower entrance and main lobby, which is open 24/7. Validated discounted parking is available for parents/guardians of children who are inpatient at Riley at IU Health and for Maternity Tower patients and support partners. Parking fees are posted at the garage.
• Riley Outpatient Center Garage. Patients and families with children who have outpatient appointments scheduled in the Riley Outpatient Center will find convenient parking in this garage. Located on Riley Hospital Drive next to the Riley Outpatient Center, it has wheelchair/handicap spaces available. Oversized and handicapped vans should consider the 8’2” clearance on the first floor and 7’6’’ clearance on the remaining floors. IUPUI parking rates apply. Validated discounted parking is available for outpatient families and patients on the day of the appointment.
• Wilson Street Garage. This garage is located north of the Emergency Department entrance at Riley Hospital. It has wheelchair/handicap spaces available. IUPUI parking rates apply. Validated parking is available for Emergency Department visitors if you've been directed to park in this garage by the ED parking attendant.

Important Garage Information

• Reserved Spaces. Garages have spaces marked RESERVED. Visitors parked in these spaces are subject to immediate towing.
• Payment Information. The Simon Family Tower Garage, Riley Outpatient Center Garage and Wilson Street Garage are fully automated. All parking fees will be accepted through Automated Pay Stations (APS). Cash, credit card and IUPUI issued validations can be used for payment. For any issues or questions, please call 317.274.4232.
• Using the Automated Payment System (APS). Take an entry ticket when entering the garage. Do not bend, damage or lose the ticket. When leaving the hospital, look for signs that point to APS machines for each garage. Insert the entry ticket into the APS machine. If you have a validation ticket, you will insert that ticket next. APS machines accept cash, credit cards and IUPUI parking validation cards. Pay the amount shown. The machine will validate and return your ticket. Use the ticket at the exit station to exit the garage.
• Payment at the Exit Terminals. In addition to paying at an APS station, payment can also be made at each exit terminal. Credit cards, debit cards and IUPUI parking validation cards are accepted at the exit terminals. Cash is not accepted at the exit terminals.

ATM machines are located in the Simon Family Tower lobby near the vending area, in the Simon Family Tower across from the red elevators, and in the Riley Outpatient Center near the gift shop.

Valet Parking

• Emergency Department patients and parents may utilize the free valet parking conveniently located at the Emergency Department entrance at 1105 Wishard Boulevard. This service is available 24/7 for those visiting the Emergency Department.
• Maternity Tower patients and support partners, as well as parents/guardians of patients in the Maternity Tower NICU, may use the free valet parking located at the Maternity Tower entrance at 702 Barnhill Drive. This service is available 24/7 for up to two vehicles per patient. You may choose to self-park in the Simon Family Tower garage instead of using the valet.
• Other IU Health locations nearby offer daily valet parking for $10 for patients and $20 for visitors. Valet is provided Monday through Friday, from 7 am – 4:30 pm. Locations include:
  • Indiana University Health University Hospital Main Entrance (University Blvd & North Street)
  • IU Health Melvin and Bren Simon Cancer Center Entrance (Barnhill Drive & Michigan Street)

Parking Options for Vehicles Over 8 foot in Height

• Riley Outpatient Center Garage has 7 indoor ADA spaces on the first floor, which can accommodate oversized vehicles up to 8’2’’ in height. Remaining floors in the Riley Outpatient Center Garage can accommodate vehicles no taller than 7’6’’.
• Valet parking is available for these vehicles at the Maternity Tower Entrance at 702 Barnhill Drive.

Long-Term Patient Parking

Hospital patients and their families may purchase long-term visitor parking in surface lots or garages on a monthly basis. For more information, please visit IUPUI Parking and Transportation Services at 1004 W. Vermont St. or contact via email (permits@iupui.edu) or phone (317.274.4232). Please do not park in any space designated with a reserved sign.

Clergy Parking

Clergy or parish/congregational visitors may receive free parking while visiting Riley at IU Health when they follow these steps:

• Park in the Simon Family Tower Garage and bring the ticket into the hospital.
• Obtain a clergy validation ticket from one of the Information Desks. Sign your name and the name of your parish/congregation at the Welcome Desks. Show identification as a visitor from that parish/congregation. Acceptable forms of identification include a business card, pamphlet from church or clergy ID.
• Present the clergy validation ticket with the parking ticket to a garage attendant at the Simon Family Tower Garage at the time of departure.

Motorcycle Parking

For more information, please visit IUPUI Parking and Transportation Services at 1004 W. Vermont St. or contact via email (permits@iupui.edu) or phone (317.274.4232).

IUPUI Parking Services Contact Information

1004 West Vermont Street
Indianapolis, IN 46202
Phone: 317.274.4232
Email: permits@iupui.edu
Hours: Visit IUPUI’s Parking and Transportation website

Lodging & Transportation

Lodging

ProCare Discounted Lodging

ProCare offers discounted rates to Riley at IU Health patients, families, visitors and employees at leading hotels—with hotels to fit everyone’s needs. Hotels are located in and around downtown Indianapolis with easy access to Riley Hospital for Children at IU Health.

There are three easy ways to book:

• In person. This personal service is available at the information desk in the Riley Outpatient Center at IU Health.
• By phone. If you need to contact the hotels directly, ask for the “ProCare Rate” when making your reservation. We do all the work—just give us a call, tell us what you are looking for and we will take care of the rest. Call the ProCare Concierge at 317.974.2039 or 800.974.2039. A concierge is available Monday – Friday, 8 am – 7 pm.
• Online. Book your reservation by visiting ProCare online.

Download our brochure for a full listing of hotels.

The ProCare Network is an Indiana University Health partnership.

Ronald McDonald House Charities of Central Indiana

Ronald McDonald House Charities of Central Indiana consists of two locations with distinct functions to meet the varying needs of the families we serve. Visit us to learn how we can be your "home-away-from-home."

Transportation

IU Health Shuttle Service

The IU Health shuttle service connects Riley Hospital for Children at IU Health to additional IU Health facilities downtown, including IU Health Methodist Hospital. The shuttle service is free and open to the public as well as members of our healthcare team. Multiple shuttles run during peak hours and each shuttle can accommodate up to 30 riders, minimizing wait times and ensuring efficient service. Riders have the option to take the downtown route, which stops at six IU Health facilities, or the express route which stops at three locations. Riders can track the progress of the shuttles via the online tracker at iuhealth.ridesystems.net.

The Downtown Route runs:

• Monday through Friday 6 am – 8 pm
• Saturday, 8 am – 5 pm
• No service on Sundays

The Express Route runs:

• Monday – Friday, 7 am – 6 pm
• No service Saturday or Sunday

Wagons

Wagons are available to transport small children or infants within the hospital. They are located in the lobbies of the Riley Hospital for Children Simon Family Tower and the Riley Outpatient Center. You may also request one through your child’s nursing unit. Bedding may also be requested through the nursing unit or a clean blue sheet may be obtained at the information desk if one has not already been provided.

Bus Schedules

City buses run daily from Riley Hospital for Children at IU Health to downtown Indianapolis. Bus schedules are available at the Information Desk. Accessible transportation for persons with disabilities is listed.

Patient Rooms

Patient rooms in nursing units have chair beds to accommodate parents and caregivers who stay the night. Phones are provided at bedside on most units, but do not receive incoming calls between 9 pm and 7 am. Pediatric Intensive Care Units have phones in ICU Parent Lounge areas. A telecommunications device (TTY/TDD) for the hearing impaired is also available for bedside use. Your child's nurse can arrange this service at your request. If an amplified phone is needed, please ask your child's nurse to order one.

TVs are provided free of charge in each patient room. VCRs and telecaption decoders for the hearing impaired are also available. Riley Hospital for Children at IU Health has its own television programming on Channel 5-JWRTV. Your child's nurse or a Child Life specialist can help you reserve a VCR or decoder and provide information about the Channel 5 schedule.