Appointment & Visitor Guidelines

Visiting Guidelines

For patient and team member safety, visitor guidelines are in place at all Riley Children's Health facilities.

Hospital Visitor Guidelines

Riley Children's Health will allow up to six designated visitors. Only two visitors may visit at any one time. Visitors must be 18 years or older. Some units may have additional visitor guidelines in place. Please review the additional information below or speak with a member of your/your child’s care team to help answer any questions.

• Pediatric inpatients may have two parents/guardians and up to four designated visitors.
• Maternity patients may have up to six designated visitors.
• Only two visitors in the room at any one time
• Only two parents/guardians can stay overnight
• Visitors under the age of 18 may be permitted by each unit based on considerations for end of life
• Designated visitors may not be changed throughout the patient's stay, however those designated visitors can switch out as frequently as they wish outside the unit.

Outpatient Appointments

Up to two people (age 2+) may accompany a patient (exceptions allowed when siblings accompany the parent and patient). Please remember, besides in-person visits, we continue to offer Virtual Visits or visits by telephone based on your child’s needs. Call your provider’s office to schedule. Here is what you can expect at your child’s in-office appointment for your safety:

• We will screen all visitors for COVID-19 at the entrance.
• All visitors must follow all COVID-19 protocols while on-site.
  
• If the companion/parent/guardian does not pass the screening, another companion/parent/guardian can be screened, or the appointment will be rescheduled.
• If the parent/guardian accompanying the patient is symptomatic, please call the clinic in advance to determine if the appointment needs to be rescheduled.
• We follow strict procedures for cleaning surfaces between each patient visit.
• We have spaced out waiting areas to enable social distancing and set up new ways to limit your time spent in waiting areas.

The above restrictions apply at Riley Hospital for Children at IU Health and Riley Children's Health at IU Health North.