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Hospital Visitor Guidelines

Riley Children's Health has implemented hospital inpatient visitor restrictions to protect patients and help prevent the spread of respiratory viruses. View full details for Riley Hospital for Children at IU Health and Riley Children's Health at IU Health North.

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Riley Children's Health

Urgent Care

Urgent Care
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  • Related Conditions & Departments
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Urgent care serves as a bridge between your child's primary care doctor and the emergency room. It is the best place to go when your child needs to be examined and you cannot get an appointment with your pediatrician. Urgent care locations treat many conditions children commonly experience such as sore throat, fever or sprain.

The providers who staff the IU Health Urgent Care locations treat children age 3 months old and up.

Our urgent care doctors treat a variety of conditions, including:

  • Abrasions
  • Colds
  • Ear infections
  • First aid (splinting) for fractures
  • Influenza
  • Lacerations
  • Pneumonia
  • Sprains and strains
  • Strep throat

For a more comprehensive list of conditions treated, refer to our symptom guide or learn more at IUHealth.org. If you are unsure where to take your child, first call your child’s pediatrician. If you are still not sure where to take your child after talking with his or her doctor, call the nearest IU Health Urgent Care. Ask to speak with a provider to receive guidance on the best place to take your child for the care they need.

Children with acute emergencies such as severe dehydration, severe abdominal pain and open fractures should be taken to the nearest emergency room.

When you bring your child to one of the IU Health Urgent Care locations, it is our goal to treat the condition and send him or her home in comfort. If needed, we will help you schedule a follow-up appointment with your child’s primary care doctor.

Urgent care also provides routine services such as flu and tetanus shots, X-rays and sports physicals.

We operate with extended hours, typically from 8 am to 8 pm on weekdays and 8 am to 6 pm on weekends. Some of our urgent care locations also remain open on holidays.

What to Expect

What to Expect

When you visit an IU Health Urgent Care, a receptionist will greet you.

If your child is a new patient to your local urgent care, the staff will enter all of your contact and health insurance information into the electronic medical record system.

After a short wait in the reception area, you and your child will be called back to an examination room.

Every IU Health Urgent Care is staffed by a full-time, board certified family physician, a nurse and a radiology technician. Physician assistants and nurse practitioners may also see patients if a second care provider is needed.

Key Points to Remember

Key Points to Remember

  • IU Health Urgent Care treats children age 3 months old and up.
  • Urgent care doctors and nurses are equipped to treat many common childhood illnesses, such as colds, the flu, strep throat and ear infections.
  • If you are unsure if an urgent care center can treat your child, call the facility nearest to you and speak to a doctor or nurse on staff.
  • Children with acute emergencies such as severe dehydration, severe abdominal pain and open fractures should be taken to the nearest emergency room.

Related Conditions & Departments

Related Conditions & Departments

Conditions

  • Pneumonia

Departments

  • Emergency Medicine
  • Primary Care
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Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2023-24

©2025 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org


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