Patient Advocates

Our patient advocates are ready to:

• Serve as liaisons between patients and families and hospital team members.
• Educate patients and families about their rights as a patient and advocate on behalf of a patient’s rights.
• Promote patient satisfaction by working to ensure issues of concern are addressed in a timely manner.
• Serve as a resource and offer support for medical ethics issues, including end-of-life treatment decisions.
• Provide information to patients and families about services and resources inside the hospital and within the community.

If you have concerns about care or if a problem arises while your child is in the hospital, let your child’s nurse know that you would like to speak to a patient advocate. You may also call 317.944.6637 to reach a Riley at IU Health patient advocate directly. Our patient advocates listen to your concern and address it in a timely manner.

All Riley at IU Health hospitals and facilities have patient advocates. If you have a concern, ask to speak to the patient advocate for that particular hospital or facility.