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Visitor Guidelines | Directrices de visitas

We are taking thoughtful steps to ensure our spaces remain safe for patients, parents and caregivers. View safety measures, mask policy and visiting guidelines.

Estamos adoptando medidas reflexivas para garantizar que nuestros espacios sigan siendo seguros para los pacientes, los padres y los cuidadores. Vea las medidas de seguridad, la política de uso de mascarillas y las directrices de visitas.

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Riley Children's Health
  • 317.944.5000
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    • Schedule an Appointment
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Book Appointment Online with select physicians.
Request Appointment Online to schedule with one of our coordinators.
1.888.IUHEALTH for
Same-Day Primary Care Appointments.
If you are experiencing a medical emergency, please call 9-1-1.
    • Schedule an Appointment
    • Refer a Patient
    • Plan My Visit
    • Pay a Bill
    • Make a Donation
    • Volunteer
    • Find a Career
  • Health Information
  • Find a Doctor
  • Departments & Programs
  • Support Services
  • Contact & Locations
  • My IU Health Patient Portal
  • General Information
    317.944.5000
  • Health Information
  • Find a Doctor
  • Departments & Programs
  • Support Services
  • Contact & Locations
Riley Children's Health

Patient Advocates

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Riley at IU Health Patient Advocate

317.944.6637

View All Support Services

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We are committed to providing high quality care in a family-centered environment. The Riley at IU Health healthcare team strives to ensure the best possible care, and we encourage patients and families to tell us if something is not right.

Our patient advocates are ready to:

  • Serve as liaisons between patients and families and hospital team members.
  • Educate patients and families about their rights as a patient and advocate on behalf of a patient’s rights.
  • Promote patient satisfaction by working to ensure issues of concern are addressed in a timely manner.
  • Serve as a resource and offer support for medical ethics issues, including end-of-life treatment decisions.
  • Provide information to patients and families about services and resources inside the hospital and within the community.

Patient Advocate Contact Information

If you have concerns about care or if a problem arises while your child is in the hospital, let your child’s nurse know that you would like to speak to a patient advocate. Our patient advocates listen to your concern and address it in a timely manner.

Riley Hospital for Children at IU Health
Phone: 317.944.6637

Riley Children's Health at IU Health North
Contact guest services and ask to speak with the patient advocate.
Phone: 317.688.2000

All Riley at IU Health hospitals and facilities have patient advocates. If you have a concern, ask to speak to the patient advocate for that particular hospital or facility.

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Riley Children's Health Indiana University School of Medicine
Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2023 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org

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Designated as Best Children's Hospitals by U.S. News & World Report, Ranked in 10 Specialties in 2020-21

©2023 Riley Hospital for Children at
Indiana University Health
Find adult services at iuhealth.org


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