The physicians and pediatric clinical specialists at Riley at IU Health are committed to working closely with referring providers in order to deliver the highest quality of care for our youngest and most vulnerable patients—from newborns to adolescents.
IMACS (Indiana Medical Access and Communication System) is a toll-free, direct line that gives referring providers prompt access to Indiana University faculty physicians for clinical consultations, patient referrals, patient information, or the latest research protocols.
In addition to connecting you with our clinical specialties, IMACS can connect you to:
IMACS physician resource specialists are trained professionals who will expertly direct your call. IU Health Partners operates IMACS, and they follow detailed guidelines, established by our medical staff, to help you select the most appropriate person or area.
IMACS specialists will stay with you on the line until your call is complete to ensure you receive the information you need. They can transfer your call to a different area or help you make multiple contacts with just one call.
For routine consultations or referrals, please call IMACS Monday-Friday from 8 am - 5:30 pm.
For emergency consultations or referrals, IMACS operates 24 hours a day, seven days a week.
To refer a patient directly to a department, please locate the department name in the drop-down menu to the right and use the associated referral form. Once your fax is received, a Riley at IU Health team member will call your patient to schedule an appointment within 48 hours, document the scheduled appointment on the form and fax it back to your office. If we are unable to reach the patient/family after three tries by phone, we will note that on the form and send it back to you.
To connect directly with a physician, please use the phone number listed in Find a Doctor.
Riley at IU Health strives to provide the highest level of satisfaction every time a physician refers a patient to an IU Health provider or facility. We have dedicated Physician Liaisons to:
Specialty Care Physician Liaison, Southern Region
Specialty Care Physician Liaison, Northern Region